Please take some time to familiarize yourself with our privacy practices and let us know if you have any questions.
In order to provide you with our services, we will ask you to provide the personal information necessary to provide you with the services. If you do not provide personal information, we may not be able to provide you with our products or services.
We collect the following types of information (whether or not it is personal information):
Device related information: Information related to the hardware, performance, and status of your device. For example, system version, device manufacturer information, model name, device and motherboard identification number, and so on.
Network information: WIFI SSID, RSSI, IP, etc.
Information we specify about you: We may collect and use information such as account numbers.
We may use your personal information for the following purposes:
Communicate with you about your equipment, services or any general enquiries (such as updates, customer support, information about our activities, notifications), etc.
Analyze and develop statistical information related to the use of our products and services to better improve our products and services.
More details on how we use your information, which may include personal information, are provided below.
We may use device-related information to calculate the number of activated and online devices, analyze the distribution of firmware versions to query the operating status of a particular device, and ensure that access to your device is authorized and protected.
We may use network information to analyze the network status of the device to help resolve your usage issues. In addition, we may further use IP information to make a rough statistics of the geographical distribution of online devices, but this will never disclose any other information about you, such as geographic information.
We do not sell any personal information to third parties.
From time to time, we may disclose your personal information to third parties (as defined below) in order to provide the products or services you request.
We may make disclosures to third-party service providers and affiliates listed below (if any) in this section. In the various situations described in this section, you can rest assured that Zhihuiyun will only share your personal information based on your authorization.You should be aware that in any of the situations described below, when Zhihuiyun shares your personal information with a third-party service provider, Zhihuiyun will stipulate the practices and obligations of the third party through a contract and comply with applicable local data protection laws .Zhihuiyun will contractually guarantee that all third-party service providers comply with the privacy standards applicable to them in your jurisdiction.
In order to successfully engage in business operations to provide you with the full functionality of our products and services, we may from time to time disclose to other Zhihuiyun affiliates (Involving Communications, Social Media, Technology and Cloud Businesses) or our third-party service providers your personal information. Such third-party service providers may process your personal information on behalf of Zhihuiyun or for one or more of the above. If you no longer wish to allow us to share this information, please contact us by email at firstname.lastname@example.org.
Where required by applicable law, Zhihuiyun may disclose your personal information without further consent.
We may share anonymous information and statistics with third parties (such as advertisers on our website) in aggregate form for commercial purposes; we may share general usage trends of our services with them, such as when buying certain products or engaging The number of customers in a particular demographic for these transactions.
For the avoidance of doubt, Zhihuiyun will collect, use or disclose your personal information without your consent, to the extent expressly permitted by local data protection laws. Such disclosures may be made when we need to protect our rights, keep you and others safe, and request local governments to help investigate illegal activities.
We are committed to keeping your personal information secure. In order to prevent unauthorized access, disclosure or other similar risks, we have implemented reasonable physical, electronic and management measures processes to protect the information we collect when you use Zhihuiyun smart switch panel products and services. We will take all reasonable measures to protect your personal information
Your personal information is stored on secure servers and protected in controlled facilities. We classify your data based on importance and sensitivity, and we guarantee the highest level of security of your personal information. We guarantee that employees and third-party service providers who access this information to help provide you with products and services have strict contractual confidentiality obligations. Failure to fulfill these obligations will result in disciplinary action or termination of cooperation. In summary, we regularly review information collection, storage, and processing practices, including physical security measures, to prevent any unauthorized access and use.
We will take all feasible measures to protect your personal information. However, you should be aware that the use of the Internet is not always secure, and therefore we cannot guarantee the security or integrity of any personal information when transmitted in both directions over the Internet.
You can play a role in protecting the security of your personal information by not disclosing your login password or account information to anyone (unless this person has your formal authorization).
Zhihuiyun is not responsible for security omissions caused by third parties accessing your personal information due to your failure to maintain the privacy of personal information. Notwithstanding the foregoing, you must notify us immediately if any other user of the Internet uses your account without authorization or any other security breach.
Your assistance will help us protect the privacy of your personal information.
We will retain personal information if necessary to achieve the purpose for which it was collected, or as required or permitted by applicable law. As long as it can be reasonably reasoned that the retention of personal information will not achieve the purpose for which it was collected (including the resolution of legal disputes, the application of our agreements, or the realization of our business goals, where personal information is no longer needed), we will no longer retain personal information, or Eliminate ways to associate personal information with specific individuals.
Our application may access certain features on your device, such as enabling email access to contacts, SMS storage and Wi-Fi network status, and other features. This information is used to allow these applications to run on your device and to allow you to interact with them. At any time, you can revoke the permission by closing the application at the device level or by contacting us at: email@example.com.
Zhihuiyun acknowledges that everyone's attention to privacy is different. Therefore, we have provided some examples of the various methods provided by Zhihuiyun for you to choose to restrict the collection, use, disclosure or processing of your personal information and control your privacy settings:
Agree / disagree when privacy window pops up
Withdraw consent, if the user decides to do so, all cloud and local data will be deleted and the device will resume reset mode.
If you previously agreed to our use of your personal information for the above purposes, you can change your decision at any time by contacting us in writing or by email to firstname.lastname@example.org
You have the right to request access to and correct any personal information we hold about you. When you update your personal information, you will be asked to verify your identity before we can process your request. Once we have sufficient information to process your request to access or correct your personal information, we will respond to your request within the time period required by applicable data protection laws.
We usually provide these services for free, but reserve the right to charge a reasonable fee for your data access request.
If you wish to request access to your personal information held by us, or if you believe that any information we hold about you is incorrect or incomplete, or if you believe that any information we hold about you is inappropriate Or excessive, please write to us as soon as possible or email us at the email address provided below. Email: email@example.com
By submitting a request, you can withdraw your consent to the collection, use, and disclosure of your personal information in our possession or control. This can be done by revoking consent to privacy and protocols in a common setting. We will process your request within a reasonable time after you make your request, and in accordance with your request, will no longer collect, use and disclose your personal information thereafter.
Please note that your withdrawal of consent has certain legal consequences. Depending on the scope of your withdrawal of consent to let us process your personal information, this may mean that you cannot enjoy Zhihuiyun smart switch panel products and services.
We consider it the parent's responsibility to supervise children's use of our products and services. However, our policy does not require obtaining personal information from minors or sending any promotional materials to this group of people.
Zhihuiyun will not seek or attempt to seek to receive any personal information from minors. If a parent or guardian has reason to believe that a minor has submitted personal information to Zhihuiyun without their prior consent, please contact us to ensure that such personal information is deleted and to guarantee that the minor unsubscribes from any applicable Zhihuiyun service .
Do I have to agree to any third party terms and conditions?
ShenZhen ZhiHuiYun Technology Co., Ltd.
Shenzhen City, Guangdong Province, China
North Gate, Block A, Hall 5 Pinghu South China Town, Longgang District, Shenzhen(Hualijia Electronics Market) 1711-1715