Privacy Policy


Our privacy policy was updated on November 1, 2019.We have comprehensively revised our privacy policy. Since the date of this update, this privacy policy can provide privacy details about how we manage the personal information you disclose when using Zhihuiyun smart switch panel products and services.

Please take some time to familiarize yourself with our privacy practices and let us know if you have any questions.

We promise you

This privacy policy sets out ShenZhen ZhiHuiYun Technology Co., Ltd. and ShenZhen ZhiHuiYun Technology Co., Ltd.affiliated companies (hereinafter "ZhiHuiYun" or "we") how to collect, use, disclose, process and protect your use all the information provided by Zhihuiyun smart switch panel products and services.If we ask you to provide certain information to verify your identity when using Zhihuiyun Smart Switch Panel products and services, we will only use this information in strict compliance with this Privacy Policy and our user terms and conditions.

In this privacy policy, "personal information" refers to information that can identify a specific individual by contacting the information itself or other information of individuals that can be accessed by ZhiHuiYun. Such personal information may include your name, address, phone number, and email address.

Use Zhihuiyun Smart Switch Panel products and services , it means that you have read, recognize and accept the privacy policy of all provisions, including any changes we made at any time. We are committed to protecting the privacy, confidentiality, and security of your personal information in compliance with applicable laws, including your location's data protection regulations. At the same time, we are committed to ensuring that all our employees and all agents fulfill these obligations.

In the end, what we want is the best experience for our users. If you have any questions about the data processing practices outlined in this privacy policy, please contact our data protection officer at so that we can address your special needs. We are happy to address your issue directly.

What information is collected and how is it used?

Types of information collected

In order to provide you with our services, we will ask you to provide the personal information necessary to provide you with the services. If you do not provide personal information, we may not be able to provide you with our products or services.

We collect the following types of information (whether or not it is personal information):

Device related information: Information related to the hardware, performance, and status of your device. For example, system version, device manufacturer information, model name, device and motherboard identification number, and so on.

Network information: WIFI SSID, RSSI, IP, etc.

Information we specify about you: We may collect and use information such as account numbers.

Use of personal information

Personal information is collected to provide you with services and products and to ensure that we comply with applicable laws. You hereby consent to our processing of personal information for the purposes specified in this privacy policy and to disclose personal information to our affiliates (Involving Communications, Social Media, Technology and Cloud Businesses), third-party service providers (as defined below).

We may use your personal information for the following purposes:

More details on how we use your information, which may include personal information, are provided below.

With whom we share your information?

We do not sell any personal information to third parties.

From time to time, we may disclose your personal information to third parties (as defined below) in order to provide the products or services you request.

We may make disclosures to third-party service providers and affiliates listed below (if any) in this section. In the various situations described in this section, you can rest assured that Zhihuiyun will only share your personal information based on your authorization.You should be aware that in any of the situations described below, when Zhihuiyun shares your personal information with a third-party service provider, Zhihuiyun will stipulate the practices and obligations of the third party through a contract and comply with applicable local data protection laws .Zhihuiyun will contractually guarantee that all third-party service providers comply with the privacy standards applicable to them in your jurisdiction.

Share information with our company and third-party service providers

In order to successfully engage in business operations to provide you with the full functionality of our products and services, we may from time to time disclose to other Zhihuiyun affiliates (Involving Communications, Social Media, Technology and Cloud Businesses) or our third-party service providers your personal information. Such third-party service providers may process your personal information on behalf of Zhihuiyun or for one or more of the above. If you no longer wish to allow us to share this information, please contact us by email at

Share information with others

Where required by applicable law, Zhihuiyun may disclose your personal information without further consent.

Information that does not require consent

We may share anonymous information and statistics with third parties (such as advertisers on our website) in aggregate form for commercial purposes; we may share general usage trends of our services with them, such as when buying certain products or engaging The number of customers in a particular demographic for these transactions.

For the avoidance of doubt, Zhihuiyun will collect, use or disclose your personal information without your consent, to the extent expressly permitted by local data protection laws. Such disclosures may be made when we need to protect our rights, keep you and others safe, and request local governments to help investigate illegal activities.


Zhihuiyun security measures

We are committed to keeping your personal information secure. In order to prevent unauthorized access, disclosure or other similar risks, we have implemented reasonable physical, electronic and management measures processes to protect the information we collect when you use Zhihuiyun smart switch panel products and services. We will take all reasonable measures to protect your personal information

Your personal information is stored on secure servers and protected in controlled facilities. We classify your data based on importance and sensitivity, and we guarantee the highest level of security of your personal information. We guarantee that employees and third-party service providers who access this information to help provide you with products and services have strict contractual confidentiality obligations. Failure to fulfill these obligations will result in disciplinary action or termination of cooperation. In summary, we regularly review information collection, storage, and processing practices, including physical security measures, to prevent any unauthorized access and use.

We will take all feasible measures to protect your personal information. However, you should be aware that the use of the Internet is not always secure, and therefore we cannot guarantee the security or integrity of any personal information when transmitted in both directions over the Internet.

What you can do

Retention policy

We will retain personal information if necessary to achieve the purpose for which it was collected, or as required or permitted by applicable law. As long as it can be reasonably reasoned that the retention of personal information will not achieve the purpose for which it was collected (including the resolution of legal disputes, the application of our agreements, or the realization of our business goals, where personal information is no longer needed), we will no longer retain personal information, or Eliminate ways to associate personal information with specific individuals.

Access other features on your device

Our application may access certain features on your device, such as enabling email access to contacts, SMS storage and Wi-Fi network status, and other features. This information is used to allow these applications to run on your device and to allow you to interact with them. At any time, you can revoke the permission by closing the application at the device level or by contacting us at:

You can control your information!

Control settings

Zhihuiyun acknowledges that everyone's attention to privacy is different. Therefore, we have provided some examples of the various methods provided by Zhihuiyun for you to choose to restrict the collection, use, disclosure or processing of your personal information and control your privacy settings:

If you previously agreed to our use of your personal information for the above purposes, you can change your decision at any time by contacting us in writing or by email to

Access, update, correct or erase your personal information

Withdraw consent



We consider it the parent's responsibility to supervise children's use of our products and services. However, our policy does not require obtaining personal information from minors or sending any promotional materials to this group of people.

Zhihuiyun will not seek or attempt to seek to receive any personal information from minors. If a parent or guardian has reason to believe that a minor has submitted personal information to Zhihuiyun without their prior consent, please contact us to ensure that such personal information is deleted and to guarantee that the minor unsubscribes from any applicable Zhihuiyun service .


If you agree to the applicable user agreement and there is any inconsistency between such user agreement and this privacy policy, such user agreement will prevail.

Updates to the privacy policy

We regularly review our privacy policy, and we may update this privacy policy to reflect changes in our information practices. If we make a material change to this privacy policy, we will notify you by email (to the email address specified in your account) so you can understand the information we collect and how we use it.Such privacy policy changes will take effect from the effective date specified in the notice or website.We recommend that you check this page regularly for the latest information on our privacy practices. Your continued use of the products and services on the website, mobile phone, and any other device will be deemed acceptance of the updated privacy policy.We will ask for your consent again when we collect more personal information from you or we want to use or disclose your personal information for new purposes.

Do I have to agree to any third party terms and conditions?

Our privacy policy does not apply to products and services provided by third parties. Zhihuiyun smart switch panel products and services may include third-party products and services, as well as links to third-party websites. Your information may also be collected when you use these products or services. Therefore, we strongly recommend that you take the time to read the privacy policies of third parties, just as you read our policies. We are not responsible for how third parties use the personal information they collect from you, nor can we control their use. Our privacy policy does not apply to other websites linked through our services.

Contact us

If you have any comments or questions about this privacy policy, or if you have any questions about the collection, use or disclosure of your personal information by Zhihui Cloud, please contact our data protection officer at the following address and mention the "Privacy Policy":

ShenZhen ZhiHuiYun Technology Co., Ltd.

Shenzhen City, Guangdong Province, China

North Gate, Block A, Hall 5 Pinghu South China Town, Longgang District, Shenzhen(Hualijia Electronics Market) 1711-1715

Thank you for taking the time to understand our privacy policy!

This privacy policy was developed with your needs in mind; it is important that you fully understand our personal information collection and use practices and that you are ultimately in control of all personal information provided to Zhihuiyun.